Privacy Policy

Quartz SMP Shop

Last Updated: April 10, 2026

Welcome to Quartz SMP Shop ("we," "our," or "us"). This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

By using our site (quartzsmp.org) or purchasing from our shop, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Information You Provide

  • Minecraft username
  • Email address (if required for support or receipts)
  • Payment information (processed securely by third-party providers)
  • Messages sent to support (e.g., Discord)

b) Automatically Collected Information

  • IP address
  • Browser type and device information
  • Basic usage data (pages visited, time spent)

2. How We Use Your Information

We use your information to:

  • Deliver purchased digital items to your Minecraft account
  • Process payments and prevent fraud
  • Provide customer support
  • Improve our website and services
  • Enforce server and shop rules

3. Payments

All payments are handled by trusted third-party payment processors. We do not store full credit card or payment details on our servers.

We are not responsible for errors, issues, or data handling practices of third-party payment providers.

4. Cookies

Our website may use cookies to:

  • Improve user experience
  • Remember preferences
  • Analyze website traffic

You can disable cookies in your browser settings, but some features may not work properly.

5. How We Share Information

We do not sell your personal information.

We may share limited data only when necessary:

  • With payment processors to complete transactions
  • With support tools (e.g., Discord) when you contact us
  • If required by law or to prevent fraud or abuse

6. Data Security

We take reasonable steps to protect your information, but no online system is 100% secure. By using our services, you acknowledge this risk.

7. Your Rights

Depending on your location, you may have the right to:

  • Request access to your data
  • Request correction of your data
  • Request deletion of your data (where applicable)

To make a request, contact us through our official Discord server.

8. Data Retention

We keep your information only as long as necessary to:

  • Complete transactions
  • Provide support
  • Comply with legal obligations

After this, data may be deleted or anonymized.

9. Third-Party Services

We may use third-party services such as:

  • Payment processors
  • Hosting providers
  • Analytics tools

These services have their own privacy policies, which we recommend reviewing.

10. Children's Privacy

Quartz SMP Shop is intended for general audiences, including minors with parental permission where required. We do not knowingly collect personal data from children without appropriate consent.

11. Changes to This Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated date.

12. Contact Us

If you have any questions about this Privacy Policy or your data, contact us via our official Discord:
https://discord.gg/BwwMrvhChy

Or visit our website:
https://quartzsmp.org