1. Overview

Quartz SMP Shop is the official online store for the Minecraft server Quartz SMP. This shop provides digital goods such as ranks, cosmetics, perks, and other in-game items for use on our Minecraft server.

By using this website or making a purchase, you agree to follow these Terms and any additional rules posted on our server or website.

2. Eligibility

To use this website and make purchases, you must:

  • Have permission from a parent or guardian if required in your country.
  • Be able to form a legally binding agreement.
  • Follow all applicable laws and Minecraft/Mojang policies.

3. Digital Products

All items sold on Quartz SMP Shop are digital goods only. This includes, but is not limited to:

  • In-game ranks
  • Cosmetic items
  • Server perks or abilities

No physical items will be shipped.

All purchases are tied to your Minecraft account or provided username.

4. Payments

Payments are processed through third-party payment providers. By purchasing, you agree that:

  • You are authorized to use the payment method provided.
  • All payment information is accurate.
  • We are not responsible for issues caused by payment processors.

We reserve the right to refuse or cancel any order if fraud or abuse is suspected.

5. Refund Policy

All sales are generally final and non-refundable, including:

  • Accidental purchases
  • Change of mind
  • Bans or punishment on the server

Refunds may only be issued if:

  • A purchase was duplicated by mistake
  • Required by law or payment provider rules
  • We are unable to deliver the purchased item

Chargebacks without contacting us first may result in a permanent ban from Quartz SMP and its services.

6. Server Rules

Purchasing from the shop does not exempt you from server rules. We reserve the right to remove purchased items or access if you:

  • Break server rules
  • Exploit or abuse game mechanics
  • Engage in toxic or harmful behavior

7. Account Responsibility

You are responsible for:

  • Providing the correct Minecraft username
  • Keeping your account secure

We are not responsible for items delivered to incorrect usernames provided by the user.

8. Delivery

Most purchases are delivered automatically or within a short time after payment. In rare cases, delivery may take longer due to:

  • Server maintenance
  • Technical issues
  • Manual review for fraud prevention

If you do not receive your purchase, contact support with proof of payment.

9. Changes to Services

We reserve the right to:

  • Modify or remove items from the shop
  • Change pricing at any time
  • Update or reset parts of the server

We are not required to compensate for changes made to the server or its systems.

10. Bans and Restrictions

If you are banned from Quartz SMP:

  • You may lose access to purchased items
  • No refunds will be issued unless required by law

We reserve the right to restrict access to any user at our discretion.

11. Limitation of Liability

We are not responsible for:

  • Loss of access to Minecraft accounts
  • Server downtime or outages
  • Loss of digital items due to bugs or resets
  • Third-party payment issues

12. Contact

If you have questions or issues, please contact us through our official support channel (Discord or email if provided on the website).

13. Agreement

By using Quartz SMP Shop, you acknowledge that you have read, understood, and agreed to these Terms of Service.